UAssist.me

UAssist.me provides bilingual (English/Spanish) virtual assistants for secretarial and administrative duties, bookkeeping, and social media maintenance.

In this rapidly developing age of millennials, digitization with the Internet and digital communication is expanding swiftly. Even the customer market needs quick outcomes. So if you do not provide immediate results, this will further damage your company.

If you don’t quickly receive calls or immediately address customer inquiries, it would be a big issue for your business in the whole scheme of things. It would cause your business to lose money. 

In addition, you may lose your customers to your rivals. The current market today is built exclusively on online and digital media. Therefore, hiring a competent and expert virtual assistant ensures you get the most out of your company.

Brief Background About UAssist.me

Uassist.me has over 11 years of expertise in delivering outsourced business services and virtual support to small and medium-sized enterprises in the United States and across the globe. 

The business started in 2009 due to the common difficulties faced during that time that the platform has learned to deal with in the ever-growing virtual assistant market. Since then, they have been honored by many organizations for their work and commitment. 

Their award-winning remote team is entirely bilingual (English/Spanish), with their offices in Miami, Florida, in the US, and San Salvador in El Salvador. The company prides itself on its rich and comprehensive experience in business support, marketing, customer support, finance, design and development, lead generation, and sales. 

Uassist.me serves more than 300 customers in the US and across the globe, and their services are flexible, scalable, and affordable. They were also the best virtual support business established by contractors under 30 and received one of the People’s Choice Awards of Empact Showcase. 

How UAssist.me Works

Their specialized services cover various design projects and responsibilities that raise our work to the next level. They work with you to assign the perfect virtual assistant for your business objectives and purposes – to arrange interviews with the prospective virtual assistants until they find you the one that best fits you. 

Their devoted virtual assistants are from various backgrounds. All assistants use Microsoft Office with expertise and are most skilled in CRMs such as Basecamp, Infusionsoft, Zendesk, etc. All VAs work on completely equipped workstations. Depending on your specialized needs, some assistants may utilize specific tools like accounting software, design software, programming environments, CMS’s, etc.

They don’t use a time tracker. Instead, they track a project’s progress. Your virtual assistant or the team captain of your virtual team will give you daily updates on all the activities undertaken and the remaining pending tasks. In addition, if you want, they may give you a weekly report on your assignments (hourly plans).

Services

UAssist.me virtual assistants are said to be highly qualified in both clerical and specialist work. The company offers expert virtual support in various sectors, including technology, real estate, consulting, designer, developer, advertising, personal support, etc.

The services are perfect for busy entrepreneurs and business owners looking to expand their companies. Their VAs can fill you in on all the necessary but less significant activities for which you have no time. 

The following are UAssist.me services that may allow you to focus on the larger picture: 

Virtual Assistance/Administration

• Project management
• Calendar management
• Travel management
• Data Entry
• File/archive management 
• Customer care and follow-up
• Billing and payment inquiries

Social Media

• Manage your social media accounts
• Schedule and create social media posts
• Reply to social media comments and messages
• Monitor social media ads
• Track monthly progress and reports

Digital Marketing 

• Brand management
• Development of digital and traditional digital media
• Create and execution of marketing plans

Content Writing/SEO Optimization

• Content optimization
• Installation of SEO plugin
• Link building
• Image meta tags
• Site maps
• Keyword research
• Keywords monitoring
• Text proofreading
• WordPress site management 
• Blog articles
• Many more

Design and Development

• Webpages
• Banners
• Branding and redesign 
• Illustration
• Packaging
• Editorial
• Business cards
• WordPress Theme and Plugin development
• CSS
• Java Script
• Domain DNS management
• Image optimization
• Hosting and domain handing
• Many more

Pricing

Its Shared Assistant Plan is $1,059 per month. You won’t get a dedicated assistant from the plan’s name itself but one who is shared with other clients or customers. 

This plan includes a virtual assistant who works for 40 hours a week but reports to one or more other customers. You may arrange for the VA to work 4 hours a day on your assignments. This plan would mean you’re paying around $12 per hour, assuming that the VA works 80 hours each month. This plan will benefit you as you will have a committed “on-call” assistant without full-time pay.

It also provides Full-time Assistants if you have enough work to keep your virtual assistant fully occupied. This plan costs $1,798 per month and comprises a full-time dedicated assistant who will work in a fully-equipped workstation under a direct supervisor’s guidance. 

A third option, a tailored plan, includes assistants with distinct skillsets and more than ten years of experience, a fully-equipped workstation, and a Key Account Manager as the point of contact. 

A team leader is responsible for internally dividing the work among team members to ensure that deadlines are fulfilled. Under this strategy, Uassist.me also offers cross-training amongst team members, which means the remainder of the team can cover if someone is missing.

Recently, Uassist.me developed customized solutions for particular sectors. This solution includes remote teams specializing in e-commerce, lead generation, or digital marketing. They call to meet your outsourcing requirements and assemble a team and provide a tailored solution. Uassist.me service is paid every month, without long-term commitments.

The monthly price includes pay, perks, holidays, bonuses, office space, and equipment for your employee. It covers scanning, emailing, entering data, etc., and unlimited calls throughout the US and Canada. You can upgrade your plan if you utilize your allocated hours.

Pros 

• Bilingual (English/Spanish) virtual assistants
• Highly skilled in different business tasks
• Pre-trained staff on demand
• Conduct an extensive background check
• Time-zone compatibility
• No long term contract
• Assistants are using a VOIP system

Cons

• No time tracker for activity monitoring
• No money-back guarantee

Other Alternatives

 

If you’re looking for other alternatives with US-based assistants, you may consider BELAY or VaVa Virtual Assistants. 

VaVa Virtual Assistants is a fully functional, virtual assistance business for companies of all kinds. They offer VAs specialized in marketing, copywriting, accounting, social media, design, and web conferences. It eliminates additional operational expenses and offers clients globally more excellent economic value and efficiency in their operations.

VaVa Virtual Assistants provides freelance, home-work employment for remote workers across the United States. Usually, employees work during “standard business hours” and may work between 15 and 30 hours a week. 

They have no fixed plans or hourly prices; the packages are tailored to suit your requirements. They provide monthly retainer choices, time block options, and hourly alternatives. 

Likewise, BELAY finds a solution for every business looking for a reliable virtual assistant to help its company grow. It is considerably pricier than many other virtual assistant providers. 

But BELAY believes that you get for what you pay. It doesn’t cater to customers who are looking to hire VAs for $5 per hour. Its VA price currently ranges from $38 to $45 per hour, which is very expensive compared to what you’ll get for equivalent skills and talent from platforms like VirtualStaff.ph.

Overall Review

The procedure is fast and easy to hire a virtual assistant with UAssist.me. 

You can choose one of their plans, meet your perfect VA for your project, and start immediately. It provides essential general or administrative support and a range of specialized services, including crucial, highly technical business activities. 

Their management team has significant professional and academic experience in the USA, making them well-positioned to fulfill your business or operational requirements via remote work. Its plans are prices at par with the majority of the providers we have reviewed so far. 

You don’t have to worry about time zones or cultural misunderstandings as the company offers VAs who are either Americanized for having studied or lived in the US. 

Have you used UAssist.me before to hire virtual assistants? Would you please leave a review below and rate the company to tell everyone about your experience?