Fancy Hands is a US-based virtual assistant provider that caters to businesses and companies seeking US-based remote workers. It particularly excels in native English-speaking virtual assistants.
Outsourcing traditionally involves hiring outside the United States to save businesses money. But Fancy Hands was able to carve a name in the outsourcing industry addressing specific business needs while employing US-based virtual assistants.
The company understands that there are tasks that US-based remote workers can do. Many companies find it challenging to recruit highly qualified but cost-effective professionals who can do high-volume jobs remotely, still based in the U.S.
For companies that want only to work with remote American workers but don’t want to hire and maintain full-time employees, working with Fancy Hands is a win-win solution. With Fancy Hands, hiring employers can access top talents working in the US without incurring additional overheads.
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Brief Background About Fancy Hands
Fancy Hands is a freelancing site for crowd-sourcing virtual assistants wherein you can have a whole team of virtual staff experts and virtual assistants who can do your tasks 24/7. With their virtual assistant service, they are the quickest and most inexpensive virtual assistant service in the United States.
Fancy Hands is a New York-based virtual assistant service that began operations in 2010.
Fancy Hands differentiates itself from competitors with affordable overseas outsourced jobs because it employs US-based, native-English speaking assistants. They have developed a unique workforce management platform and have employed thousands of competent virtual assistants in the United States.
Fancy Hands made its remote associates more accessible to the general public. It serves as a go-to platform for individuals looking for remote workers that could take repetitive and time-consuming tasks off their plate.
The company combines its digital and human resources, and together with their valuable experience, they’re ready to help you accomplish your business goals and objectives.
Their team combines human and automated processes to produce, implement, and improve various lead management, research, data gathering, and marketing logistics methods. Fancy Hands claims that its outsourcing solutions provide its wide range of customers a significant competitive advantage. Its services consistently function at a high-quality level and can be performed almost without exception only by in-house teams or conventional outsourcing.
How Fancy Hands Works
Fancy Hands’ virtual assistants work and operate through cloud-based applications, with most tasks performed on an as-needed basis and are made through requests.
Requests are classified into two types: (1) standard requests and (2) live requests. A standard request is for 20 minutes of work. For live requests, on the other hand, you’ll get ten minutes of live chatting for each request.
Requests may be sent via email, the mobile app, or by text, and they all get compiled into a task stream for Fancy Hands’ remote teams to view. At that point, any Fancy Hands virtual assistant member who is competent and available may claim it and start to work.
If your request takes more than 20 minutes to complete, an assistant for Fancy Hands can assess how much time it will take to complete the job. A confirmation from Fancy Hands will be provided before you can move forward.
You can also make a recurring request. It is a standard request only set to repeat daily, on weekends, weekdays, and monthly. Also, Fancy Hands will send a notification a day before each recurring request just in case you want to skip or stop the said request.
Dedicated virtual assistant
You can also get a dedicated virtual assistant with Fancy Hands. The company will match you with a virtual assistant vetted based on the requisites you’ve provided. With a dedicated one, you’ll be working with the same person for all your tasks, unlike the “request” model mentioned above.
Aside from a dedicated virtual assistant, you’ll also get a project manager to help facilitate bigger and more complex projects. And true to its model, even getting a dedicated virtual assistant doesn’t mean long-term contracts will bind you. You can still cancel anytime.
You’ll pay in advance the amount equivalent to the number of hours the dedicated virtual assistant will work for you. The more hours you’ll get per month, the lower the hourly rate will be. An example pricing plan is shown below:
- 25 hours but less than 50 hours – $32 per hour
- 50 hours but less than 75 hours – $30 per hour
- 75 hours and above – $28 per hour
If you want to sign up for a dedicated virtual assistant, click here.
Teamwork
Fancy Hands also allows you to hire an entire team of virtual assistants. By hiring more, they offer you discounts on the total rate, which increases as the number of staff increases. Currently, Fancy Hands provides the following discounts for Teamwork sign ups:
- 10% for two to ten people
- 15% for 11 to 24 people
- 20% for 25 to 99 people
- 25% for 100 to 499 people
Services
Depending on your needs, Fancy Hands may design a custom solution and implement it.
All the US employees you have in your roster will qualify your leads, while their unique tech will manage, optimize, and scale the process. So every quarter, you will have a constant pipeline. Here are some of the best features of their services:
- Customer Service: Human-to-human conversation and conversion are things that their US-based employees are particularly good at. Their call volume is high, and they’re compensated well for closing deals.
- Email Management: To ensure that lead information does not fall between the cracks, they have their US employees answer every email within minutes, guaranteeing that everyone receives timely information.
- Lead Generation: If you’ve gathered leads through conferences, internet advertising, and more, they can reach out to hundreds or thousands of targeted leads. The target is defined, and we’ll handle the rest.
- Research and Data Collection: They can handle large-scale research, data gathering, and supply management projects that need various customisations, such as phone calls, web forms, and emails.
Technology
Their in-house CRM technology eliminates the guesswork associated with lead qualification by optimizing timing, cadence, messaging, and worker performance. Also, they collect comments and valuable information from prospects for your potential leads.
Your dashboard allows you to monitor outcomes in real-time by displaying qualifying leads, call and email activity, call notes and dispositions, and more. The team can give you a comprehensive report at the end of each week that summarises all outreach activities, outcomes, conversion rates, and areas for improvement.
Pricing
Below is how they price out the services:
- Five requests a month for only $29.99
- Fifteen requests a month for only $74.99
- Thirty requests a month for $149.99
Plans include the following:
- Submit requests (website, email,iPhone and Android apps, texts, phone calls)
- Request rollover
- They can buy things for you
- Referral incentives (get free months)
- Tons of usage stats
- Recurring requests
- 3rd Party integrations
- VIP customer service
- Huge savings
To complete an order, a customer must wait no more than 20 minutes. Pre-paying a year’s worth of coverage saves you 15% on all plans. There is also a rolling over of unused tasks month-to-month. An effective way to reducing your cost per request is to purchase a premium plan for a month or two and then downgrade to the Basic until you run the hours low.
Pros
- Skilled US and Spanish-speaking virtual assistants
- Easy to create a request
- Billed to the minute (no confusing calculations and no task credits)
- With a dedicated project manager to help facilitate big projects
- Can chat to support team real-time
- With real-time dashboard
- No contracts (can cancel anytime)
- Rollover requests
- 50% discount on your first month
Cons
- No free trial
- No money-back guarantee
- Per task is limited to 20 minutes only
- Relatively higher rate as compared with other virtual staffing platforms
Other Job Platform Alternatives
If you’re looking for another best alternative, ClearDesk is one of the easiest to use platforms when searching for virtual assistants. You don’t need to worry about the complicated process of signing up as there’s no binding contract, and you can pay as you proceed.
For cost-savings and quality of virtual assistants, you may also try VirtualStaff.ph or OnlineJobs.ph. Both offer access to skilled Philippine virtual assistants via subscription.
VirtualStaff.ph charges less than OnlineJobs.ph, but the latter boasts a more extensive database of workers. However, VirtualStaff.ph offers a “Done For You” solution, where they will take care of the entire recruitment process and payroll and staff management.
Another option is OkayRelax, a privately held firm based in the US that provides cost-effective and efficient virtual assistant services to busy people like you. There is no contract with OkayRelax. It is a rolling month-to-month subscription, and you may cancel at any time if you no longer need the service.
Overall Review
Organizational teamwork provides your team with a strong tool for delegating personal and professional tasks. Empower your team to delegate to their assistants, freeing you up to concentrate on higher-level tasks.
What’s best about Fancy Hands is that you can customize your business process solutions depending on your industry or type of business.
Once you’ve found your product-market fit, they can provide you business solutions so that you can maximize your profit and focus your energy and time for more valuable to your company growth.
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