MyOutDesk

Last updated on 

June 27, 2021

by

The VA Reviewer

MyOutDesk is a veteran name in the virtual assistant industry with primary focus on the real estate industry. It is based in California with work from home virtual assistants in the Philippines.

If you’re searching for a remote team or staff working to do a myriad of tasks for you, look for the most reliable virtual staffing which can provide you the best match for your business needs. 

MyOutDesk is a top choice for employers and remote workers as a marketplace for online jobs and virtual staffing. It is particularly true because of the vast array of features that it offers with its services. 

It has been listed as number one in the virtual staffing industry by TechRadar. With over 6,000 customers, MyOutDesk is one of the longest-running virtual assistant service providers on the planet. 

MyOutDesk Virtual Assistant Services

Brief Background About My Out Desk

MyOutDesk was established in 2008 by a team of real estate industry experts. At its inception, the company focused on providing virtual assistant services to real estate firms. Later on, MyOutDesk served clients in other sectors such as real estate, healthcare (including biotech), mortgage and financing, e-commerce, marketing, human resources, and even legal. More than a decade later, MyOutDesk’s virtual assistant service receives the highest rating from satisfied clients. 

The company has its headquarters in Sacramento, California. But hundreds of its virtual assistants work from their homes in Southeast Asia, primarily in the Philippines. 

Getting together such a large crew may be challenging, regardless of location. But MyOutDesk ensures that its virtual assistants maintain a consistent line of communication with its clients, the quality of service is excellent by a minimum, and consistent backing up of data to prevent losses.

MyOutDesk offers higher starting salaries, especially for part-time positions. The average monthly wage for virtual assistants is between $600 to $800. Further, MyOutDesk also provides incentives such as the opportunity to enroll in a Health Maintenance Organization (HMO) after six months with the company, along with other perks and rewards.

How MyOutDesk Works for a Virtual Assistant

https://youtu.be/I_pgB6Fo47s

An applicant may apply as a general admin virtual assistant, an appointment setter, or any other available role. One thing is for sure. Once accepted, the virtual assistants will be working to assist clients from the comfort of their homes. 

To pass the rigorous application procedure, you have to complete the company’s 5-7 day training session. It details everything that a newbie MyOutDesk virtual assistant has to know. For instance, the company teaches an applicant for the Real Estate Virtual Assistant position US real estate laws and rules during the training.

A Launch Coach is also provided to help you and your virtual assistant for the first 90 days as a mentoring program leading towards an empowered relationship with your virtual assistant.

MyOutdesk uses a system that is unique and uncommon in the industry. The company has set up an entire staff dedicated to ensuring its clients’ and virtual assistant’s success. This group works to help its virtual assistants maintain a lasting and successful partnership with the clients. They also address any issues or problems the virtual assistants may encounter with their clients. The support group keeps its army of virtual assistants committed to helping clients reach their goals.

MyOutDesk Virtual Assistant Services

Services 

MyOutdesk started with its virtual assistant service dedicated to supporting real estate firms and agents in the US and Canada. The founders realized a big market for more affordable but good quality virtual assistance in the highly competitive real estate market. The real estate virtual assistants were assigned to handle essential documentation and transaction coordination, leaving real estate agents free to focus on generating sales and handling calls.

To ensure that only qualified individuals are hired, MyOutDesk’s recruiting staff keeps a close eye on its screening process. The team makes sure that each virtual assistant is adequately trained and acquainted with the essential client information, including its procedures, programs, and documents. 

As a business owner looking for virtual assistants, you may check out the following specialized services offered by MyOutDesk:

General Admin Virtual Assistant

A General Admin Virtual Assistant (GVA) specializing may handle your paperwork, customer support, and project management. They may also manage the preparation of marketing materials, maintain social media channels, and create content for blogs.

Real Estate Virtual Assistant

You can either hire a General Admin Real Estate Virtual Assistant or an Appointment Setter or Inside Sales Agents (ISA). The Real Estate GVA handles real estate transactions and the client’s paperwork. On the other hand, an ISA is tasked to call up leads, follow up these leads, and set an appointment.

Accounting and Bookkeeper Virtual Assistant

The virtual assistant will handle your business’ bookkeeping, ledgers, and managing invoices.

Customer Support Virtual Assistant

Virtual assistants will handle customer inquiries, process customer tickets, and customer support to ensure customer satisfaction.

Other services that MyOutDesk offers include:

  • Marketing Virtual Assistants
  • Sales Development Representative
  • Virtual Receptionist
  • Recruitment Assistant
  • Loan Processor Assistant
  • Graphics and Video Editor
MyOutDesk pricing plans

Pricing 

MyOutDesk provides three pricing plans — a 3-month plan, 6-month plan, and 12-month plan. The 3-month plan charges $1,988 per month or $12.43 per hour. On the other hand, its 6-month plan charges $1,848 per month or $11.55 per hour. The lowest hourly rate is the 12-month plan which charges $11.17 per hour or $1,788 per month.

With these plans, you can get the following features on their service:

  • With over a decade of experience
  • Dual candidate vetting
  • Legal entity in USA and PH
  • FBI grade background check
  • Personality profile
  • Secure PCI compliant payments
  • Script and dialog library
  • Stable internet and backup systems
  • Training of virtual assistants
  • Talent onboarding
  • Benefits and medical for virtual assistants
  • Productivity software 

Pros 

  • Experienced virtual assistants
  • Transparent time tracking
  • Fixed and transparent pricing
  • Support team for virtual assistants
  • Thorough screening process 
  • Substantial training and talent onboarding
  • Singe point of contact for client concerns

Cons 

  • Expensive pricing. This Philippines outsourcing guide shows you just how expensive it is when you compare to other virtual assistant providers.
  • No money-back guarantee
  • No free trial
  • Industry-specific competency of virtual assistants

Other Job Platform Alternatives 

MyOutDesk mainly targets business people and entrepreneurs in the real estate industry and real estate agents and brokers. 

Again, when comparing this to directly hiring real estate virtual assistants somewhere such as the VirtualStaff.ph outsourcing marketplace, you can see that the markups charged by MyOutDesk are significant.

MyOutDesk manages all aspects of human resources concerns, including payroll and benefits. You are left with extra hours that you can use to focus on running your company and increasing sales/revenue. 

With MyOutDesk, you are presented with pre-vetted candidates to choose from. So you don’t have much of a say in the screening and hiring process. If you want to have direct participation in the hiring process, you can try Dynamite Jobs. It is a jobs board for work opportunities from many businesses looking for remote workers. Another directing hiring platform is VirtualStaff.ph’s “Do It Yourself” plan, which appeals more to companies with budget constraints.

MyOutDesk is more similar to Task Bullet. But the latter has a money-back guarantee, 24/7 customer support, and a dedicated project manager to work with you and your virtual assistant during work hours. Prialto also has a dedicated engagement manager plus a team for quality audits and monitoring. You can also try the “Enterprise Solution” of VirtualStaff.ph.

Overall Review

If you’re a real estate agent seeking relief from admin tasks and document handling, MyOutDesk would be the perfect platform for you. The company has a dedicated training program specifically for virtual assistants who will work with real estate brokers and agents.  

The rates with MyOutDesk are higher compared to other providers. But with its track record, experience, and industry-specific expertise, paying a bit of a premium could be foregone since you’ve already saved massive from not hiring assistants locally. 

You’ll be working with trained English-speaking virtual assistants from the Philippines. It means communication won’t be a problem. Everything is “Done For You” so you won’t be bothered by payroll and staff management.

Have you used MyOutDesk before to hire virtual assistants? Please leave a review below and rate the company to tell everyone about your experience.

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