RemSource

Last updated on 

November 3, 2021

by

The VA Reviewer

RemSource is a US-based virtual assistant provider that offers administrative and bookkeeping professionals to support solo and small business owners.

Many business owners can attest to the fact that growing a company can be extremely difficult. Just as things start to take off, business owners are frequently overwhelmed by their schedule and the amount of time consumed by administrative duties instead of focusing on more pertinent business matters. 

Suppose you are an entrepreneur whose business has grown too large to handle alone but still not big enough to hire a battalion of employees due to higher labor costs and employment benefits. In that case, the RemSource team is what you need. 

The company is comprised of teams of US-based virtual assistant professionals that take your mind off the nitty-gritty of back-office transactions and let you focus on what matters most in your business. 

Brief Background About RemSource

In 2009, RemSource was established with one goal – to assist small company owners with their time-consuming non-essential tasks and duties. 

It was created by the Baltimore-born Azi Rosenblum, who felt that a more professional and integrated virtual service provider is necessary to assist small company entrepreneurs. 

RemSource provides 9-5 live management and reservation assistance to small companies and individual business owners who don’t have time and the energy to expand their sales team and other essential departments. 

RemSource can remedy the pains of time-consuming back-office chores that do not contribute to earnings but are instead cost centers, e.g., (customer service, phone, and email communications, scheduling, lead follow-up, bookkeeping, etc.).

The business has been acknowledged for its unique approach to administration assistance in the Baltimore Business Journal and SmartCEO Magazine. Aside from these accolades, the company also boasts an enviable corporate culture with an exciting mix of high professionality, warmth and hospitality, and a fascinating fun, loving youthfulness. 

RemSource Homepage

How RemSource Works

Because RemSource is more like the virtual back office connected to your company, you need to provide the company with all the information and requirements you seek for the perfect virtual assistant. When establishing a work order, you need to be as specific as possible on the project specifications and your applicant’s qualifications.  

Details that you may include in your outsourcing requirements are the following: 

  1. kind of software or program; 
  2. degree of competence to use a particular program; 
  3. specific language requirements; 
  4. work schedule and time availability; 
  5. date of the deadline for the project; and 
  6. other essential data. 

Once you have agreed to contract with RemSource, you will get a 3-month business consultancy arrangement with its team. 

Under this consultative process, RemSource will help you simplify your organization’s processes and employ best industry practices for your business operations. The company will also assist you in planning the follow-up courses of action that you’ll need to adapt to the new setup.

Services

When you utilize their virtual assistance services, you may free yourself and your essential staff all these time-consuming administrative tasks from your to-do list:

Virtual Administrative Services

  • Hosted Phone System
  • Live Call Answering
  • Customized Call Scripting
  • Call Returns
  • After-Hours Voicemail
  • SMS/E-mail Message Alerts
  • Email Communication Services
  • Appointment Setting
  • Scheduling
  • Confirmations
  • Seminar/Event Registration
  • RSVP Tracking
  • Account Inquiries
  • Company/Service Information
  • Order Processing
  • Payment Processing
  • Contact Management
  • New Customer Intake
  • Data Entry
  • Database Management
  • Service Dispatching
  • Internal Software Utilization
  • Proposal Send-offs
  • Back Office Processes
  • Task Workflows

Virtual Bookkeeping Services

  • Customer Invoicing & Delivery
  • Receivables Tracking
  • Bill-Pay Management
  • Statement Delivery
  • Revenue & Expense Tracking
  • Payables Management
  • Account Reconciliation
  • Bill-Pay Management
  • Financial Progress Reports
  • Coordination with your CPA
  • Payroll Administration (Using 3rd Party Platforms)

Project Management VA

  • Temporary projects
  • Overflow tasks
  • Research
  • List Building
  • Seasonal Tasks
  • Database Updates
  • Any type of projects or batch tasks that you don’t have time for

The highlight of the RemSource service is the consultation you’d have with its CEO. 

Azi Rosenblum, CEO of RemSource, has built through these years a professional reputation as the “Solutions Guy” for over two decades. 

With his degree in Information Systems Management and his expertise in developing business ideas and running and improving small companies and organizations, Azi offers a new business perspective that will help you grow your business. 

The company claims that he’s the person you’ll need to assist your whole company put together a collective effort to work efficiently and effectively. 

Azi has worked with domestic and foreign companies at all stages of outsourcing development using the latest virtual technology and helps them succeed with their goals. 

Pricing

Unfortunately, you can find nothing regarding the pricing of RemSource on the company’s website. RemSource keeps its prices uncovered to encourage prospective consumers to contact them to gather more information and customize their plans. 

To learn more about the cost for RemSource, you need to make a call to a representative of the business or at least contact them through live chat or email.

Based on experience, RemSource is on the pricier spectrum among virtual assistant providers. The company also charges recruitment fees ranging from $299 to $499.

Pros 

  • US-based virtual assistants
  • Highly trained VAs
  • Live, and available from 9-5
  • Managed solutions with quality control and best practices
  • With consultation service for companies
  • Virtual but office admin model

Cons

  • No transparent pricing 

Other Alternatives 

The virtual-but-still in-office admin approach is uncommon (most rivals operate a domestic model). 

There are also several other comparable services to RemSource in the United States, and the closest competitor would be Vasumo or Zirtual.

In the virtual assistant business, Casumo is also a widely recognized name. They claim to have the best trained virtual assistants, promising you to have more things done and grow your business faster. 

Pricing options for Casumo are the following: 

  1. Economy Plan is for $498 per month (good for 25 hours per month); 
  2. Business Plan for $598 per month (good for 40 hours per month); and 
  3. First Class Plan for $798 per month (good for 55 months per month). 

Likewise, with Zirtual, you may choose a US-based assistant that works Eastern or Pacific time zones to ensure that they are available when you need them. 

Zirtual employs virtual assistants as independent contractors. They allocate VAs to do administrative duties for numerous customers within the respective time zone of the VAs. 

However, each customer communicates with a single, devoted virtual assistant who does a variety of tasks. Zirtual has four different pricing plans ranging from $449-$1,499 depending on how many hours you want your virtual assistant to work for your project.

Overall Review

RemSource takes a very genuine, hands-on approach to your business. Their staff members are trained to stay on top of everything your company needs to do and accomplish. 

It guarantees that clients feel that they have a reliable team member who knows the business well and can assist with the requirements. 

What’s good about RemSource is that it guarantees the confidentiality of the projects handled by their VAs. 

In addition, it guarantees that they only hire VAs who have met its highly stringent standards, screened for their skills and competency.

Have you used RemSource before to hire virtual assistants? Please leave a review below and rate the company to tell everyone about your experience.

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