Virtual Assist USA

Last updated on 

November 5, 2021

by

The VA Reviewer

Virtual Assist USA is a long-running virtual assistance service offering US-based native English-speaking virtual assistants.

In one way or another, virtual assistants are still a relatively new concept in the global workforce. As a result, business owners and entrepreneurs have many concerns and questions regarding the viability of hiring virtual assistants and remote workers to augment additional staffing requirements. 

However, through time and massive improvement of telecommunication technologies, hiring virtual assistants and building virtual teams steadily grew popular. 

At present, virtual assistants and outsourcing services virtually were collectively used by companies, especially in the west, regardless of size and nature of business.

The system also works for busy people like professionals and self-employed individuals like realtors, who want more time to do other things, or those who want to hire great people without worrying about long-term contracts. 

Virtual Assist USA is an excellent place to start looking for the ideal candidate for the needs we’ve just mentioned.

Brief Background About Virtual Assist USA

In 2008, Danielle Cuomo established Virtual Assist USA in Pittsburgh. For 13 years, the company has learned everything that one needs to know about virtual assistance. That’s why Virtual Assist USA offers to clients virtual assistance services done in the right way. 

At present, Danielle Cuomo still oversees the whole Virtual Assist USA staff. They work around the clock from offices all across the nation and with one goal in mind — to give their customers the best possible service. 

The majority of the employees are natives of the city of Pittsburgh. Despite working from home, they prioritize quality over quantity and provide top-notch service to their customers.

This business, in contrast to others, emphasizes both talents and training. Everyone on the team has the necessary qualifications in education, skills, competence, and work experience. And they’ve been taught how to put their skills to work for the benefit of their employers. 

Staff qualifications and training are not a new thing among virtual assistant providers. However, the Virtual Assist USA team’s unique expertise as one of the longest-operating virtual assistant teams in the industry will be an asset in helping you stand out from the competition.

Experts on the Virtual Assist USA team have worked on hundreds of projects across 50 different sectors. They place equal value on education and experience. Therefore, each team member has a bachelor’s degree, has relevant job experience, and can deliver outcomes for their customers’ needs. 

How Virtual Assist USA Works

Virtual Assist USA VA offers all the advantages of an in-house personnel and support team at a fraction of the cost. Using their remote specialists has proven to be a dependable and straightforward staffing solution for many businesses in the US. Their exclusive method guarantees that you only pay for the services that you get. 

Services include setting up appointments and data input to producing presentations and making technical alterations to a website. In addition to event planning, their staff can also handle social media marketing, copywriting, accounting, transcribing, WordPress management tasks, and more.  

With Virtual Assist USA, hiring a VA is very straightforward:

STEP 1: Log on to the company’s website and complete the onboarding survey. The survey allows Virtual Assist USA to understand your requirements better and choose the right virtual assistant for you. 

STEP 2: Enter your credit card information on their secure payment site after filling out the questionnaire. The money will be processed, and you will receive an email notification after it has been successful. 

STEP 3: Your virtual assistant will be assigned to you after completing the above steps. You can immediately start to communicate with them right away. It may take up to one business day at most.

You’ll also get a dedicated manager to oversee the work, but their whole team of resources is at your disposal to complete the tasks at hand if need be. 

Through this structure, they can provide an extensive range of services while maintaining direct contact with their clients. Most importantly, their customers’ companies and activities remain confidential and are protected from unwarranted disclosures. 

Therefore they’ve put in place stringent security procedures and are HIPAA compliant.

The virtual assistants working for Virtual Assist USA are all employees of the company. They work and live in the US and are native English speakers. Also, the virtual assistants work across the US, covering all the time zones, thereby ensuring that there will be VAs that can match your regular work shift.

Virtual Assist USA services

Services

The services provided by Virtual Assist USA are diverse. You may give your VAVA any job with a due date, and they will do it on time. They are capable of the following tasks:

  • Scheduling
  • Research
  • Data entry
  • Website Customization 
  • Event Planning
  • Social Media Marketing
  • Copywriting
  • Bookkeeping
  • Transcription
  • WordPress Tasks
  • Infusionsoft
  • And more

Pricing

Virtual Assist USA offers three distinct price tiers: 

  • 15 hours a month – $570 ($38 per hour)
  • 30 hours a month – $1,080 ($36/hour)
  • 50 hours a month – $1,750 ($35/hour)

You may select from three different kinds of plans, each with a different number of hours and different pricing. The choice will boil down to your budget and the number of hours you need to fill by the virtual assistants. 

As a result, determine what services you need and then choose a strategy to meet those requirements. Otherwise, if you can’t locate a matching package, you’ll be able to create a unique plan that’s priced according to your needs.

Pros

  • US-based virtual assistants with at least 10 years of experience
  • Has end-to-end security encryption
  • HIPAA-compliant
  • Can accommodate clients in different time zones
  • Offer most-competitive all-inclusive rates for US-based VAs
  • Can get your dedicated VA after one day of preference matching
  • With non-disclosure agreement (NDA) 
  • No lock-in period
  • With trained backup V.A.sV.A.s

Cons

  • No free trial
  • No money-back guarantee
  • Rates are way higher than other competitors, especially if you compare against Asian virtual assistants

Other Alternatives 

One of the most well-known companies in the US VA industry is Virtual Assist USA. Using their services will allow you to focus on other things. However, another US-based VA platform as an alternative is RemSource. 

If you are a company owner whose business has grown too large to handle but is not big enough to maintain a team, the RemSource team of professionals is what you need. They are a team of US virtual assistant professionals that take your mind off the tedious and time-consuming back-office tasks and let you focus on more important things.

Because RemSource is more like the virtual back office connected to your company, you have to provide the company a rundown of all the information needed to match you with the perfect VA. 

When establishing a work order, you need to be as specific as much as possible on your applicant’s project. RemSource’s pricing is nowhere to be found on the company’s website, unfortunately. 

RemSource hides its pricing to encourage potential customers to contact them for a consultation, get additional details, and personalize their quotation according to their needs.

Overall Review

As one-stop-shopping specialists, their services cover everything from bookkeeping to marketing to website design and development, graphic design, social media marketing, search engine optimization, copywriting, and human resources support. 

They pride themselves on being proactive in their dealings with customers. It has always been their unique competitive edge, and they’ve consistently recognized it. They’d love for you to come to see for yourself what makes them special. 

Freelancers, part-timers, and remote employees are all out. Customers get VA services provided by full-time workers of the business. As a result, they are in complete command over the work’s quality.

Have you used Virtual Assist USA before to hire virtual assistants? Would you please leave a review below and rate the company to tell everyone about your experience?

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